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Hospital at Home Icon - White letter H with a house at the bottom of it

Home care nurse taking care of elderly man in bed

Photo by: Ana Blohm, MD


As its name suggests, hospital at home programs make acute, hospital-level care available to adults and particularly older adults where they live, rather than in a traditional hospital setting. Interest in hospital at home and its patient-centered and cost-effective approach to improving outcomes, particularly for vulnerable patients, has exploded recently. The Hospital at Home Users Group™ was formed to build on this excitement.

A dynamic collaborative of hospital at home programs around the United States and Canada, the Users Group is sharing resources and best practices, working together to expand the reach of our programs, and developing the program and policy standards to inform regulatory and reimbursement policies necessary to spread this hopeful model broadly throughout North America.

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Research Projects underway

The Users Group conducts research about the larger Hospital at Home community and movement. Currently, there are two projects underway. We encourage Users Group members from active Hospital at Home programs to participate.

1. Program Standards Survey: Through work groups and community input, the Users Group has developed a draft of Hospital at Home program standards. The goal of this project is to construct a clearer definition of the services, structures, and procedures of Hospital at Home programs. To further refine these standards and see how current programs compare, the Users Group has launched an anonymous survey of Hospital at Home programs nationwide. The Users Group would like to identify one person per program as a respondent for a brief, 15-minute survey. If you would like to represent your site, please sign up at For questions or more information, please contact Gabi Schiller.

2. Minimum Data Set Survey: The Users Group is looking to build a Minimum Data Set of patient and safety data for Hospital at Home programs. This project helps the Hospital at Home community improve their programs and gauge how they compare to others. The Users Group would like to identify one person per site to submit a yearly extract of patient and safety data. The data would be de-identified and the site would remain anonymous. If you would like to represent your site, please sign up at For questions or more information, please contact Gabi Schiller.

Visit the Technical Assistance Center

Looking for insight and resources to help guide your hospital at home program?

The HaH Users Group, in partnership with the Center to Advance Palliative Care (CAPC), has gathered an array of practical help into a one-stop Hospital at Home Technical Assistance Center. Expanding every day, this site includes case studies and implementation tools, links to resources on special topics, as well as our webinar series, and information on the CMS Acute Hospital Care at Home waiver and program.

Office Hours are now available on a monthly basis in our Events center, where you can meet in small groups with Hospital at Home Users Group™ leaders and get useful insights into the challenges that you are facing as you start or grow a hospital at home program.

Take a look at the Hospital at Home Users Group™ Technical Assistance Center, and check back regularly to take advantage of this useful resource.

Join the Users Group

Interested in getting news from the Hospital at Home Users Group™ and being part of the growing movement to deliver high quality, acute care at home?

Fill out our Hospital at Home Users Group™ prospective members form.

We look forward to hearing from you.

Watch Our Webinar Series

The Hospital at Home Users Group™, in partnership with the American Academy of Home Care Medicine and the American Hospital Association, has developed an ongoing webinar series for hospital and system leaders interested in learning about implementation opportunities and challenges associated with the new CMS waiver supporting Acute Hospital Care at Home.

Since December 2020, we have conducted seventeen webinars on a variety of topics. Please see our Webinars page to review all the recordings and slides.


Nurse listening to a senior woman's heart

Options for Addressing the 2020 CMS Waiver Requirements

How to interpret conditions of participation, and options for program design to meet waiver requirements.

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Adashi EY, Cohen IG. Acute Hospital Care at Home in Medicare—Will a Pandemic Policy Be Sustained? JAMA Health Forum. 2022;3(8):e222564. doi:10.1001/jamahealthforum.2022.2564

Ritchie, Christine, and Bruce Leff. “Home-Based Care Reimagined: A Full-Fledged Health Care Delivery Ecosystem Without Walls.” Health Affairs, vol. 41, no. 5, 2022, pp. 689–695.,

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Nurse caring for elderly woman in her home

Alberta Health Services Complex Care Hub

Alberta Health Services Complex Care Hub, established in 2018, serves patients in the Calgary, Alberta region and partners with community paramedics to conduct home visits.

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