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Sample tools, forms, and technical assistance for hospital at home service delivery.

Staffing the Hospital at Home Program: Roles, Staff Criteria and Training, and Team Communication

Last Updated: January 31, 2021

A profile of the Mount Sinai Hospital at Home staffing model, with guidance for designing staffing roles and hiring an effective team.

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Webinar: BUILDING YOUR DREAM TEAM: STRATEGIES FOR STAFFING YOUR HOSPITAL AT HOME PROGRAM

Last Updated: February 22, 2022

This webinar addresses the issues crucial to successfully staffing a hospital at home program.

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Webinar: ARE WE READY?: PREPARING YOUR CLINICAL TEAM FOR DELIVERING HOSPITAL AT HOME CARE

Last Updated: May 24, 2022

In this webinar, presenters from a wide range of backgrounds discuss the unique education and preparation needed to help your staff deliver a successful hospital at home program.

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Sample HaH Competency Checklist for Nurses [Mount Sinai]

Last updated: June 23, 2022

This sample clinical competencies checklist lists all the skills and workflows that nurses serving patients in a hospital at home program should be familiar with. Courtesy of the Mount Sinai Hospitalization at Home program.

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Sample Mobile Integrated Health Clinical Training Schedule [Medically Home]

Last updated: June 23, 2022

This sample training schedule for mobile integrated health (MIH) professionals ensures that MIH staff as part of a hospital at home program are are well-equipped as possible before beginning to serve patients. Courtesy of Medically Home.

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Policies Checklist for the Hospital at Home Program

Last Updated: March 5, 2021

Sample list of hospital policies to review and adapt for the hospital at home program.

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Webinar: Efficient, Effective, Excellent: Issues in Hospital at Home Logistics and Operations

Recorded February 9, 2021

Drawing from examples at Huntsman in Utah and in other locales, this webinar will examine best practices for ensuring that hospital at home programs can organize and manage the service and staffing needed to deliver high quality acute care. Presentation recording and slides by the Hospital at Home Users Group™.

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Webinar: On Time, Every Time: Delivering Hospital at Home Ancillary Services

Recorded February 16, 2021

Delivering a variety of ancillary services is a key requirement of the CMS Acute Hospital Care at Home waiver program, and new and existing programs must ensure that a whole range of services — from labs and imaging to food and durable medical equipment — are available when hospital at home patients need them. Presentation recording and slides by the Hospital at Home Users Group™.

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Sample Patient Non-Medical Transport Consent Waiver [Beebe Health]

Last Updated: April 18, 2022

Sample consent waiver for hospital at home patients to sign off on using non-medical transport, ie. for family or friends to drive the patient to and from the hospital instead of an ambulance. Courtesy of Beebe Healthcare.

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Sample Protocol for Death of HaH DNR/DNI Patient [UMass Memorial Health]

Last Updated: May 13, 2022

Sample protocol for the death of Hospital at Home patient who is of “Do Not Resuscitate” or “Do Not Intubate” Status at home. Courtesy of UMass Memorial Health.

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Hospital at Home Pharmacy FAQ

Last Updated: October 26, 2021

This resource addresses many of the questions raised about Hospital at Home pharmacy processes, including decision points about using an inpatient or outpatient pharmacy or private vendor.

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Sample Pharmacy Department Policy for Hospital at Home

Last Updated: October 26, 2021

A Sample Hospital at Home policy from the perspective of the Pharmacy Department.

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First-Dose or Urgent Provider Pack/Kit: Medication Inventory

Last Updated: October 26, 2021

Here are two examples of “first-dose” or “urgent” medication lists carried by Hospital at Home MDs of APP’s.


Download Hospital at Home Medication Box (PDF)

Webinar: Mastering Meds: Exploring Approaches to Pharmacy in Hospital at Home

Recorded March 30, 2021

This webinar focuses on a topic raised time and again by Hospital at Home Users Group™ members — how to best structure and integrate pharmacy services into a hospital at home program.

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How Are We Doing? Evaluating Hospital at Home Quality and Safety

Last Updated: March 3, 2021

Webinar presentation by the Hospital at Home Users Group™ on how to measure, evaluate, and improve upon hospital at home care quality.

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Webinar: How Are We Doing? Evaluating Hospital at Home Quality and Safety

Recorded February 23, 2021

Drawing from the experience of Brigham Health’s Home Hospital program and others around the country, this webinar examines a range of quality and safety measurement issues and how these data are essential to generating better outcomes and recruiting institutional funding and support. Presentation recording and slides by the Hospital at Home Users Group™.

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Tech Matters: Building the Right Digital Platform for your Hospital at Home Program

Recorded February 2, 2021

Presentation from the Hospital at Home Users Group™ on the relationship between technology decisions and hospital at home program efficacy and quality. Topics include remote patient monitoring, EHR, telemedicine requirements, team communications, Smart Home applications, and ensuring equity. Webinar recording and slides are available.

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Using Epic for Hospital at Home

Last Updated: March 19, 2021

White paper developed and continuously updated by Epic, including workflows, system configuration, and reporting. Requires Epic UserWeb login.

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Webinar: HaH for Epic Users

Last Updated: March 19, 2021

Operational guidance and system demo for hospital at home programs using Epic. Requires Epic UserWeb login.

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Epic for Hospital at Home: FAQ and Resource List

Last Updated: March 19, 2021

Developed by Epic for Epic users designing or delivering hospital at home services. Requires Epic UserWeb login.

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Clinical Command Centers and Care at Home [Current Health]

Recorded Aug 2, 2022

Presentation from Current Health on the purpose, impact, and role of a Clinical Command Center. The webinar walks through the process of designing and building a team of digital nurses, and shares some of the lessons learned for your care-at-home journey. Courtesy of Current Health. Webinar recording available.

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A look at the essential role that caregivers play in hospital at home care, with thoughts on how to develop solutions to support them more effectively.

Next Step in Care: Doctor Visits

This guide provides practical tips in multiple languages to help patients and family caregivers coordinate agendas before an appointment and to communicate effectively together during the doctor visit – tips that will help avoid conflict as well as get the most out of the encounter with the doctor. Created by the United Hospital Fund. The United Hospital Fund is not responsible for information or advice provided by others, including information on websites that link to Next Step in Care and on third party sites to which the Next Step in Care links.

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Next Step in Care: Hospital-to-Home Discharge Guide

A guide to help caregivers prepare for a loved one’s return to home from the hospital, including considerations related to equipment and supplies, environment, and caregiving tasks. Translated in multiple languages. The United Hospital Fund is not responsible for information or advice provided by others, including information on websites that link to Next Step in Care and on third party sites to which the Next Step in Care links.

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Next Step in Care: A Family Caregiver’s Planner for Care at Home

A form to help caregivers understand the kinds of home care services their loved one will be receiving, and the schedule of these services. Available in English, Spanish, Russian, and Chinese. The United Hospital Fund is not responsible for information or advice provided by others, including information on websites that link to Next Step in Care and on third party sites to which the Next Step in Care links.

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Next Step in Care: What Do I Need as a Family Caregiver?

A form to help caregivers and health professionals plan for services provided to patients in the home, and to discuss caregiver capacity/availability to perform caregiving tasks. Available in multiple languages. The United Hospital Fund is not responsible for information or advice provided by others, including information on websites that link to Next Step in Care and on third party sites to which the Next Step in Care links.

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Caring for Those Who Care — Resources for Providers: Meeting the Needs of Diverse Family Caregivers

July 7, 2021

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What Can Hospital at Home Programs Do To Support Family Caregivers

June 3, 2021

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The Care Act: Implementation and Progress (AARP Public Policy Institute)

March 2019

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Care Giving in the US 2020 (National Association of Caregivers and AARP)

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How Health Systems Can Care for the Caregiver (NEJM Catalyst Innovations in Care Delivery)

July 2021

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Webinar: HOSPITAL AT HOME FOR COVID: WHAT WE’VE LEARNED AND WHAT WE’RE LEARNING

Last Updated: March 22, 2022

In this webinar, speakers reflect on the lessons learned from treating COVID patients in the past, how they are implementing these lessons into their programs, and how they are preparing for the future.

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Sample COVID-19 Patient Clinical Pathway: Current Health

Last Updated: December 20, 2021

This Clinical Pathway guide from Current Health details at-home care for COVID-19 patients. It includes patient inclusion criteria, health data collection & monitoring, in-home services, assessment & escalation, EHR documentation, and an example patient workflow.

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Sample COVID-19 Patient Clinical Pathway: Health first

Last Updated: December 20, 2021

This Care Planning guide from Health First at Home describes at-home care for COVID-19 patients. It includes patient inclusion criteria, admission guidelines, remote health data collection & monitoring, home visit schedules, isolation precautions, discharge & post-discharge guidelines, and more.

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Webinar: Hospital at Home for Cancer Care

Recorded December 14, 2021

In this webinar, representatives of five launched or planned programs focused on cancer patients across the country discuss their programs and share their results to date.

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HaH Cancer Program Comparison Grid

Last updated December 20, 2021

This Comparison Grid was assembled as part of the December 14, 2021 HaH Users Group webinar, Hospital at Home for Cancer Care, which featured five oncology programs from across the country that utilize hospital at home care, and captures the commonalities and differences between these diverse programs.

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Oncology Program Marketing Brochure: Mount Sinai Hospital At Home

Last updated December 20, 2021

A marketing brochure from the Mount Sinai Hospital at Home Oncology program laying out the program’s benefits, care plans, and enrollment options for patients.

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Oncology Caregiver PocketCard: Mount Sinai Hospital at Home

Last updated December 20, 2021

This sample pocketcard is intended to help train nurses and caregivers to conduct in-home assessments of patients enrolled in the Mount Sinai Hospital at Home Oncology program.

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