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Sample tools, forms, and technical assistance for hospital at home service delivery.

Staffing the Hospital at Home Program: Roles, Staff Criteria and Training, and Team Communication

Last Updated: January 31, 2021

A profile of the Mount Sinai Hospital at Home staffing model, with guidance for designing staffing roles and hiring an effective team.

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Policies Checklist for the Hospital at Home Program

Last Updated: March 5, 2021

Sample list of hospital policies to review and adapt for the hospital at home program.

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Webinar: Efficient, Effective, Excellent: Issues in Hospital at Home Logistics and Operations

Recorded February 9, 2021

Drawing from examples at Huntsman in Utah and in other locales, this webinar will examine best practices for ensuring that hospital at home programs can organize and manage the service and staffing needed to deliver high quality acute care. Presentation recording and slides by the Hospital at Home Users Group™.

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Webinar: On Time, Every Time: Delivering Hospital at Home Ancillary Services

Recorded February 16, 2021

Delivering a variety of ancillary services is a key requirement of the CMS Acute Hospital Care at Home waiver program, and new and existing programs must ensure that a whole range of services — from labs and imaging to food and durable medical equipment — are available when hospital at home patients need them. Presentation recording and slides by the Hospital at Home Users Group™.

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Medication List: Sample Hospital at Home Medication Box Inventory

Last Updated: January 31, 2021

Shared by Presbyterian Healthcare Services.

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Webinar: Mastering Meds: Exploring Approaches to Pharmacy in Hospital at Home

Recorded March 30, 2021

This webinar focuses on a topic raised time and again by Hospital at Home Users Group™ members — how to best structure and integrate pharmacy services into a hospital at home program.

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How Are We Doing? Evaluating Hospital at Home Quality and Safety

Last Updated: March 3, 2021

Webinar presentation by the Hospital at Home Users Group™ on how to measure, evaluate, and improve upon hospital at home care quality.

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Webinar: How Are We Doing? Evaluating Hospital at Home Quality and Safety

Recorded February 23, 2021

Drawing from the experience of Brigham Health’s Home Hospital program and others around the country, this webinar examines a range of quality and safety measurement issues and how these data are essential to generating better outcomes and recruiting institutional funding and support. Presentation recording and slides by the Hospital at Home Users Group™.

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Tech Matters: Building the Right Digital Platform for your Hospital at Home Program

Recorded February 2, 2021

Presentation from the Hospital at Home Users Group™ on the relationship between technology decisions and hospital at home program efficacy and quality. Topics include remote patient monitoring, EHR, telemedicine requirements, team communications, Smart Home applications, and ensuring equity. Webinar recording and slides are available.

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Using Epic for Hospital at Home

Last Updated: March 19, 2021

White paper developed and continuously updated by Epic, including workflows, system configuration, and reporting. Requires Epic UserWeb login.

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Webinar: HaH for Epic Users

Last Updated: March 19, 2021

Operational guidance and system demo for hospital at home programs using Epic. Requires Epic UserWeb login.

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Epic for Hospital at Home: FAQ and Resource List

Last Updated: March 19, 2021

Developed by Epic for Epic users designing or delivering hospital at home services. Requires Epic UserWeb login.

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A look at the essential role that caregivers play in hospital at home care, with thoughts on how to develop solutions to support them more effectively.

Next Step in Care: Doctor Visits

This guide provides practical tips in multiple languages to help patients and family caregivers coordinate agendas before an appointment and to communicate effectively together during the doctor visit – tips that will help avoid conflict as well as get the most out of the encounter with the doctor. Created by the United Hospital Fund. The United Hospital Fund is not responsible for information or advice provided by others, including information on websites that link to Next Step in Care and on third party sites to which the Next Step in Care links.

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Next Step in Care: Hospital-to-Home Discharge Guide

A guide to help caregivers prepare for a loved one’s return to home from the hospital, including considerations related to equipment and supplies, environment, and caregiving tasks. Translated in multiple languages. The United Hospital Fund is not responsible for information or advice provided by others, including information on websites that link to Next Step in Care and on third party sites to which the Next Step in Care links.

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Next Step in Care: A Family Caregiver’s Planner for Care at Home

A form to help caregivers understand the kinds of home care services their loved one will be receiving, and the schedule of these services. Available in English, Spanish, Russian, and Chinese. The United Hospital Fund is not responsible for information or advice provided by others, including information on websites that link to Next Step in Care and on third party sites to which the Next Step in Care links.

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Next Step in Care: What Do I Need as a Family Caregiver?

A form to help caregivers and health professionals plan for services provided to patients in the home, and to discuss caregiver capacity/availability to perform caregiving tasks. Available in multiple languages. The United Hospital Fund is not responsible for information or advice provided by others, including information on websites that link to Next Step in Care and on third party sites to which the Next Step in Care links.

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Caring for Those Who Care — Resources for Providers: Meeting the Needs of Diverse Family Caregivers

July 7, 2021

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What Can Hospital at Home Programs Do To Support Family Caregivers

June 3, 2021

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The Care Act: Implementation and Progress (AARP Public Policy Institute)

March 2019

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Care Giving in the US 2020 (National Association of Caregivers and AARP)

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How Health Systems Can Care for the Caregiver (NEJM Catalyst Innovations in Care Delivery)

July 2021

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