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Successful program design depends upon understanding the needs at priorities of hospital at home stakeholders. Use the tools below to design your stakeholder engagement strategy.

Building a Hospital at Home Program from the Ground Up (UMass Memorial Health)

Reflecting on the last year since the announcement of the CMS Hospital at Home waiver, leaders from UMass Memorial Health shared what it took to build and scale their own program — in less than six months’ time. Today, UMass Memorial provides safe and effective care to high acuity inpatients at home, something that has allowed them to preserve hospital capacity while offering a better patient experience. Learn from program leaders about how they assembled a team, designed new clinical pathways, and operationalized this new care model to provide high-quality, hospital-level care within the home.

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Implementing Acute Delivery at Home: A Tip Sheet

This publication from the Department of Health and Human Services ASPR Technical Resources, Assistance Center, and Information Exchange, summarizes the development of a hospital at home program briefly, with a special focus on organizational readiness and implementation strategies.


Why Hospital at Home — and Why Now?

Last Updated: January 20, 2021

Health care trends that make the case for implementing a hospital at home program.


Webinar: Building Support for Your Hospital at Home Program – Issues in Strategic Engagement

Last Updated: March 19, 2021

Hospital at Home Users Group™ presentation on how to make the case for hospital at home within your organization, and engage key stakeholders in the design of the service. 1/19/21 recording and slides are available.


CMS Waiver Application: For Experienced Hospitals

Recorded: January 19, 2021

Waiver request application for hospitals that had delivered hospital at home services to at least 25 patients prior to applying for the waiver. CMS, December 2020.


Engaging Stakeholders in Hospital at Home

Last Updated: January 17, 2021

Tool for identifying key stakeholders, and tips for productive engagement.


Five Questions to Identify Key Stakeholders

Last Updated: January 24, 2021

A short, step-wise process for mapping key stakeholders that can be applied to the hospital at home needs assessment process. Harvard Business Review, 2014.


5 Key Principles for Hospital at Home Program Design

Last Updated: January 24, 2021

Foundational principles for designing or growing the program.


Implementation Guide: Mount Sinai Hospitalization at Home and Rehabilitation at Home

Comprehensive guidance on hospital at home program startup including staffing, operations, clinical care model, ancillary services, and quality and safety. Icahn School of Medicine at Mount Sinai, 2018.


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