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Recorded March 17th, 2026

The Hospital at Home Users Group, in partnership with the American Academy of Home Care Medicine, is pleased to present our latest webinar for hospital and system leaders interested in learning about the opportunities and challenges associated with providing acute care in the home.

From patient enrollment to logistics management, HaH programs are using technology to increase efficiency, support scaling, improve various aspects of care delivery, and address operational pain points. With the extension of the Acute Hospital Care at Home Waiver providing further runway for innovation, programs are looking to invest in and leverage technologies that will take their programs to the next level.  

In this webinar, panelists from Mass General Brigham, Advocate Health and the University of Wisconsin discussed the current landscape of tech-enabled HaH – including high-impact technologies, guidance and best practices for growing programs, tech barriers and solutions – and explored what innovations are on the horizon.  

Moderator:

Jared Conley, MD, MPH, PhD
Associate Director, Healthcare Transformation Lab
Emergency Physician, MGH
Assistant Professor, Harvard Medical School

Speakers:

Shiv Sutaria, MD
Assistant Chief Medical Information Officer, Healthcare at Home
Mass General Brigham Home Hospital

Michael Maniaci, MD
Associate Vice President, Virtual Health & Home-Based Care Clinician Operation
Advocate Health

Mandy McGowan, RN
Director, Home-Based Care Services
UW Health

Key Takeaways
  • Available technology solutions are vast and it’s easy to get overwhelmed by what’s possible. Don’t over-invest early. Instead, identify the gap or need, then find technology to fill it. Focus on three foundational pillars: reliability, redundancy and ease of use. 
  • With modern technology solutions such as Remote Patient Monitoring, more programs are shifting towards virtual APP/MD visits to help scale (with in-person nursing/paramedic support required by AHCAH and local/state regulations).  
  • Technology can help expand catchment areas by helping solve some operational constraints through connectivity solutions, route optimization for scheduling, coordination between operational hubs and pharmacy integration. 
  • Technology can play a pivotal role in change management, helping enable program growth by functioning as a ‘safety blanket’ to build confidence in the program for patients and referring providers. 

For more resources, please visit our Technical Assistance Center to browse our free library of tools on hospital at home policy and implementation.

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