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Discovery Hospital at Home website

Name of the program| Hospital at Home

Health system| Discovery Health

When established| January 17, 2022

Enrollment milestones| >Enrolled 80 patients to date into Hospital at Home.
Provided 30,000 Home Care visits.

Core services| Acute Care at Home and Home Care Services

Population served| Adults 18 years and older that are acutely ill and
meet our clinical and social eligibility
guidelines.

Area served| Most major cities and towns across South Africa.

Outcomes or successes| In June 2022, Discovery Health won Gold in the
has experienced to date. Product and Service Innovation category for
Hospital at Home at the EFMA-Accenture Innovation
in Insurance Awards.

Collaborated with 17 health systems in the US and
the Harvard School of Public Health and Brigham &
Women’s Hospital in the “Home Hospital Early
Adopters Accelerator Program” in developing Hospital
at Home Tools (knowledge products).

Unique feature| – 24/7 remote clinical command centre staffed with
emergency medicine trained physicians.
– Powered by artificial intelligence and machine
learning, the remote monitoring technology for
Discovery Health Hospital at Home enables
continuous risk stratification of patients and
detection of subtle physiological changes allowing
for early identification of any deterioration in
clinical condition.
– Network of reputable specialist physicians from
across the country have been recruited and trained
on the Hospital at Home system and service model.
– The Hospital at Home dashboard integrates with
clinical workflows and Discovery’s Connected Care
and Electronic Health Record to streamline care
coordination and the delivery of exceptional care,
independent of patient location and clinical
condition.
– The patient care team comprises a lead physician
who provides clinical oversight and the treatment
plan for the duration of the admission and also
leads the daily virtual ward round.
– Registered nurses with intensive care and
emergency room experience conduct twice daily
in-person assessment and carry out the treatment
plan the lead physician prescribes.
– If clinically indicated, allied healthcare
services such as physiotherapy or occupational
therapy are provided to the patient in the home.
– Emergency medical services (EMS) are on standby
to ensure rapid stabilisation and escalation of
care if needed.
-Every patient admitted to Discovery Hospital at
Home receives a companion device and patient-facing
app that enables immediate virtual access to
doctors and other caregivers. With an easy-to-use
interface and patient-specific customisation, the
companion app is designed to improve patient
engagement and compliance. The companion device
comes complete with mobile SIM cards that are
preloaded with data to ensure uninterrupted access
to the care team and continuous syncing of
patients’ clinical information.

Leadership| Botho Mhozya, MD

Web site| discovery.co.za/medical-aid/discovery-hospital-at-home

Media coverage| Business Live – South Africa, Engineering News – South Africa, Insurance Journal, Business Insider (1) (2), Business Wire

Public resources| None

Contact information| hospitalhome@discovery.co.za

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